How Output Helped Entuitive Track Employee Engagement and Build An Innovative Culture
Entuitive is a consulting engineering firm with a vision of bringing together engineering and intuition to enhance building performance.
- Used an Excel spreadsheet to track firm ideas
- Couldn’t track staff engagement or collaboration
- Needed consulting services in addition to software solution
- Mapped existing processes onto platform
- Migrated existing ideas in Excel spreadsheet to platform
- Guidance on going from idea to implementation
- A digital, single point of truth to track ideas
- New engagement metrics to improve employee participation
- More effective decision making on firm projects
FINDING A SOLUTION TO IMPROVE FIRM ENGAGEMENT AND COLLABORATION
As a member of Entuitive’s internal innovation team, Blaine Jansen was looking for a way to get better outcomes from all the firm’s great ideas.
Entuitive wanted to build a culture that empowered the firm’s staff to be involved in their innovation process from start to finish. The problem was some of the firm’s systems were hindering his team’s ability to improve their processes and staff engagement.
Blaine’s hope was to increase the level of communication around the firm’s innovation efforts and increase the amount of collaboration on particular ideas.
This lead the team on a search for a platform that would not only enable the firm to capitalize on their ideas but also offer guidance for improving their processes.
Output has played a key role in helping us become efficient in deciding both what and how we’ll innovate as a team.
Blaine Jansen, Associate, Entuitive
GUIDANCE AND STRATEGY IN ADDITION TO AN END-TO-END INNOVATION PLATFORM
Over the years, Entuitive had been forming their own problem-solving processes and figuring out what puzzle pieces they needed to build on their success.
One idea Entuitive’s team came up with was using software to crowdsource new ideas internally and develop a process for executing on them. During their search for a solution like this Entuitive connected with Output after learning about their point of view.
Entuitive looked at other solutions, but they all seemed to fall short after the idea phase of innovation, without support for development, validation, and implementation. They were looking for a platform with an agile approach to problem-solving.
Output learned as much as possible about how Entuitive operated—what was working well and what needed to change. Some of Entuitive’s existing processes would need to be mapped onto their platform, which included migrating the ideas they had been tracking on Excel.
Entuitive’s team was also looking for guidance with their internal innovation program, as well as developing and implementing ideas they prioritized.
There’s consistency in what success looks like for both of us, which is engaging the large groups of people, moving quickly, and getting stuff done. We liked Output’s approach to innovation—other providers were just providing a platform.
Blaine Jansen, Associate, Entuitive
LESS WASTED TIME, MORE ENGAGEMENT, AND BETTER DECISION-MAKING
One of the first Entuitive projects to be developed and implemented using Output was an always-on webcam system across their seven offices so employees around the world always feel connected.
Entuitive is now able to track current challenges, projects, and weekly trends, as well as engagement metrics like active users, comments, and votes cast.
Entuitive is no longer wasting valuable time manually tracking their ideas in spreadsheets. All of their innovation efforts are done with the same tool and their ideas are tracked digitally. Now they’re able to focus on more important goals like improving engagement.
Pleasantly surprised with the new platform features Output is consistently adding, Blaine is also looking forward to growing with Output’s platform.
After working with Output’s team over the past year they’ve become an extension of Entuitive’s internal innovation team, providing advice and guidance when they need it.
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